Publications

Selected publications

Accommodating Machine Learning Algorithms in Professional Service Firms (Journal article - 2024)
How Professionals Adapt to Artificial Intelligence: The Role of Intertwined Boundary Work (Journal article - 2023)
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations (Journal article - 2022)
Children’s services in the age of information technology: What matters most to frontline professionals (Journal article - 2019)

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2024

Accommodating Machine Learning Algorithms in Professional Service Firms

Faulconbridge, J. R., Sarwar, A., & Spring, M. (2024). Accommodating Machine Learning Algorithms in Professional Service Firms. Organization Studies, 45(7), 1009-1037. doi:10.1177/01708406241252930

DOI: 10.1177/01708406241252930
: Journal article

2023

How Professionals Adapt to Artificial Intelligence: The Role of Intertwined Boundary Work

Faulconbridge, J., Sarwar, A., & Spring, M. (n.d.). How Professionals Adapt to Artificial Intelligence: The Role of Intertwined Boundary Work. Journal of Management Studies. doi:10.1111/joms.12936

DOI: 10.1111/joms.12936
: Journal article

2022

How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations

Spring, M., Faulconbridge, J., & Sarwar, A. (2022). How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations. Journal of Operations Management, 68(6-7), 592-618. doi:10.1002/joom.1215

DOI: 10.1002/joom.1215
: Journal article

2021

Blame at Work

Lupton, B., & Sarwar, A. (n.d.). Blame at Work. Business and Professional Ethics Journal, 40(2), 157-188. doi:10.5840/bpej2021323109

DOI: 10.5840/bpej2021323109
: Journal article

2019

Children’s services in the age of information technology: What matters most to frontline professionals

Sarwar, A., & Harris, M. (2019). Children’s services in the age of information technology: What matters most to frontline professionals. Journal of Social Work, 19(6), 699-718. doi:10.1177/1468017318788194

DOI: 10.1177/1468017318788194
: Journal article

Greater Manchester Independent Prosperity Review Adult Social Care technical report

Sarwar, A., Atkinson, C., & Cozier, S. (2019). Greater Manchester Independent Prosperity Review Adult Social Care technical report: ADULT SOCIAL CARE: A technical report for the research onProductivity. Retrieved from https://www.greatermanchester-ca.gov.uk/media/1908/gmipr_tr_adultsocialcare2.pdf

: Report

2017

Integrated Care and Inter-professional Teamwork: Importance of Local Context and Situated Rationalities of Care Providers

Sarwar, A., Harris, M., & South, N. (n.d.). Integrated Care and Inter-professional Teamwork: Importance of Local Context and Situated Rationalities of Care Providers. International Journal of Integrated Care, 17(5), 80. doi:10.5334/ijic.3385

DOI: 10.5334/ijic.3385
: Journal article

Struggling to Maintain Professional Identities When Engaging in Inter-professional Teamwork to Deliver Integrated Care

Sarwar, A., & Devlin, A. (n.d.). Struggling to Maintain Professional Identities When Engaging in Inter-professional Teamwork to Deliver Integrated Care. International Journal of Integrated Care, 17(5), 76. doi:10.5334/ijic.3381

DOI: 10.5334/ijic.3381
: Journal article